Cancellations
Cancellation policy
Consumers have a thirty-day right of withdrawal.
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within 30 days without giving any reason. The withdrawal period will expire after 30 days from the day of the conclusion of the contract.
To exercise your right of withdrawal, you must inform us (Wildfang Petcare GmbH, Am Sandtorkai 39, 20457 Hamburg, Germany, info@wildfang.pet, Telephone: +49408221746000) by means of an unambiguous declaration (z.B. You must inform us of your decision to withdraw from this contract (e.g., by letter sent by post or email). You may use the attached model withdrawal form, but this is not obligatory.
To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.
Consequences of the revocation
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement.
| Sample cancellation form (If you wish to cancel the contract, please fill out this form and return it.) – To Wildfang Petcare GmbH, Am Sandtorkai 39, 20457 Hamburg, Germany info@wildfang.pet – I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following – Ordered on (*)/received on (*) – Name of consumer(s) – Address of the consumer(s) – Signature of the consumer(s) (only for notifications on paper) - Date |
Special notes
If you finance this contract with a loan and later cancel it, you are also no longer bound by the loan agreement, provided both contracts constitute a single economic unit. This is particularly likely to be the case if we are also your lender or if your lender uses our services for the financing. If the loan has already been disbursed to us when the cancellation takes effect, your lender assumes our rights and obligations under the financed contract with respect to the legal consequences of the cancellation or return. The latter does not apply if this contract concerns the acquisition of financial instruments (z.B. the subject matter is securities, foreign exchange or derivatives).
If you want to avoid a contractual obligation as much as possible, make use of your right of withdrawal and also cancel the loan agreement if you are entitled to a right of withdrawal for that as well.