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🇩🇪 Deliveries within Germany

We charge a flat shipping fee. €4.90 per order. From an order value of €75.00 We deliver free shipping.

🌍 Deliveries abroad

Shipping costs abroad are a flat rate. €4.90. From an order value of €99.00 is the shipping free of charge.

⏱️ Delivery time

Standard shipping is via DHL Parcel or DHL Small Parcel.
Your order is usually within 1-3 working days with you.
As soon as your package has left our warehouse, you will receive a Tracking number.

return & refund

You can return unused and unopened products. within 30 days Please return it to us. Please contact our customer service department at [phone number/email address]. info@wildfang.pet.

For hygiene reasons, we cannot opened or partially used products such as dog food, treats, chew items, snacks, and more Vouchers Unfortunately, we cannot accept returns. If an item has already been used, is soiled, damaged, or is no longer in its original packaging, we reserve the right to refuse the return or offer a replacement. to retain part of the purchase price.

Thank you very much for your understanding 💛

You can find our frequently asked questions and the right answers here.

Do you have any questions?
Use our Contact form, send us a message via the chat function, an email to info@wildfang.pet oder Call us at +49 (0)40-8227400.